Set (Bra and Panty): Yes
Pad: 0.3cm Sponge
Shoulder Strap: Non-removable & Adjustable Strap
Buckle Design: 4 Rows 5 Buckle (back)
1. Due to the different monitor and light effects, the actual color of the item might be slightly different from the color shown in the pictures, so there may be a little color difference.
2. Because of the different measurement methods, there may be 1-3cm of the allowable range error.
【调整型内衣 Corrective Bra】 Nancy 满天星
Item Exchange Policy
*** All purchased items are non-refundable. Customers are allowed to exchange items when the size is not suitable, or there are defects in the items. ***
- We provide size exchange service for all items EXCEPT panties.
- All returns must be done within 3 days from the received date. Requests thereafter will not be entertained. For an instant, parcel is received on 1st January, requests will not be accepted after 4th January.
- All returned items must be in their original condition, unwashed, undamaged and nicely packed in the wrapping bag. Dearie & co reserves every right to reject every request that does not fulfil the criteria mentioned here.
- Items can only be exchanged one time per transaction.
- Postage charges for returning the items to us will be borne by the customer. Dearie and co will take care of the postage charges by sending the new items to the customer.
- Please kindly seek our confirmation before sending the items back to us. Once you have read and understood our complete return policy, kindly contact us via Facebook or Instagram.
What should I do to request an exchange for my items?
We apologize if an item with the wrong size or a defective item was sent. In this case, we will need our dearest customers to send the items back to us via traceable courier service.
- Kindly DM us via FB/IG with a snapshot of the items that you wish to exchange due to incorrect size or defects. We will advise you further before sending back the item.
- Items exchanged will be in the same design, meaning that, for every request, if a replacement piece for the correct size is available, it will be sent out upon receiving the returned parcel. However, if the item is out of stock, an item with another design and the correct size will be allowed for exchange.
- If your requests are accepted, we will provide you with the shipping details to mail the items to us.
How do I know my items can be exchanged?
- The items should NOT be washed or soaked in water. If colour runs due to this action, the request to exchange the items will be rejected.
- Measurements stated may vary from 1cm - 3cm due to the different stretchable quality of material and the measurement methods. A slight variation of measurement is not considered a defect.
- Colours displayed may appear slightly different on different screens as different devices will have different specifications and image qualities. In this case, the colour difference will not be considered a defect.
Dearie and co reserve the right to amend the terms. If you have any doubts, you are always welcome to ask us anytime via FB (Dearie Lingerie) or IG (@dearielingerie), happy shopping!